Wednesday, June 14, 2017

The Encyclopedia of New York City and the Conceptual Personae of Information: A Research Proposal

A Research Proposal

How do we decide what information is or is not? Is the way we treat information constructed around our immediate goal? Is there some other pre-existing ideal or active agency that guides what we do? This is clearly a complex question that we can approach from multiple viewpoints, but at least one perspective is that we can take what we see as major innovations in information management and compare them with their immediate precursors, in some sense seeing what the effect is of holding them side by side, a method derived from "compare and contrast."

Historically, the primary avenue for the presentation of information has been what we understand as analog—printed and bound books, newspapers, magazines, and the like—and within these categories one of the most central informational formats has been the encyclopedia. As many are aware, the advent of Wikipedia has constituted a step change in how encyclopedias are created, maintained, and accessed, so that in fact web-based encyclopedias seem to no longer have very much relation to books at all. They are constituted by a far more dynamic information flow, one that might change from one day to the next. Information gathering and presentation has obviously taken new routes, and perhaps this is just right, the way it should be.

But this project will not go comprehensively through a point by point comparison of the "old" versus "new" information systems as much as build an understanding of each version of encyclopedic knowledge through looking not only at defining aspects of the two—using The Encyclopedia of New York City as a representative sample—but also at how we process the difference between them. What is important here is engaging not only how information is characterized by (a) what we experience in the present—for example, as Wikipedia—as well as (b) how information was constructed in the recent past—for example, as a print encyclopedia—but also (c) how our sense of information might be complemented by considering the gap or movement between these two, or how each might contain the other in sociotechnical continuum. The conclusion points to the work of Rosi Braidotti as a major information theorist—while incorporating the work of many others—and what she calls a "conceptual personae," or informational environments that contain a component of the non-informational, something that precedes but is fundamental to its current circulation.


Yesterday's Knowledge

The Encyclopedia of New York City (ENYC) was first published in 1995 by Yale University Press. Priced at $65, it is a single volume of about 1,300 pages and conforms to a model of encyclopedias that goes back to their modern origination in the mid eighteenth century. Not to state the obvious, an encyclopedia takes a single topic, here New York City, and attempts to include explanatory articles, often drawing on multiple contributors, about any substantive aspect of the topic. In the case of the ENYC there are approximately 800 articles by over 600 contributors. The articles range in length from about 200 words, a single short paragraph, to about 6,000 words, a few pages of the book. Articles sometimes include illustrations, tables, or graphs, and they often contain cross references and short bibliographies. What does a book like this mean to us now? It is a form of archive, information as historiography and memory, but one that is, since it's last iteration was in 1999 and right before encyclopedias went fully digital, "just over the line," from another era, analog, not digital in the way we know it now, when for a variety of reasons encyclopedias in book form are, again, obsolete. What we'll want to investigate is exactly how that obsolescence functions.

A number of histories of Wikipedia exist, notably on Wikipedia's own site.[1] Essentially however, we note that not only is the site free but is also publicly generated, on an ongoing basis, and edited, at least nominally, by nonexperts. Since the static nature of print encyclopedias is no longer a determinant of behavior around information, no longer decides that what is said needs to have a certain perpetual accuracy, the editor and author positions are displaced and the inherent recursiveness of information is brought to the surface, made noticeable, usually part of the reader's consciousness when using the encyclopedia. This means that a certain acceptance of potential error is the norm for any Wikipedia reader, as well as that reader's awareness of their ability to correct that error, or to check the errors of others, readers in effect receiving the promise of becoming an encyclopedia editor, a role reserved in the ENYC for proven experts.[2] These are quite specific affordances introduced by web technology and become the basis of both a new attitude to information—an attitude that, again, takes into consideration its tenuousness and potential for error—as well as the way in which, perhaps unlike any other web-based phenomena, Wikipedia accesses what we could designate as the "exponential," the degree to which its format engulfs world information consumption beyond print encyclopedias. The statistics now show about 40 million articles in Wikipieda globally, with about 27 billion words. An encyclopedia this size in a print edition, with immediate and free access globally, is effectively unthinkable. In this way, we can look to Wikipedia as a defining component of any general idea of how information work, of the living embodiment of information itself.


Modalities of Access

We can look at the ENYC from the perspective of information's promise versus information's failure. We can note how the book is not doing what it purports to be doing, that is, what any "encyclopedia" would do, provide a comprehensive summary of information about any of its entries. A case in point is the entry on the World Trade Center. The ENYC pre-dates September 11, 2001, when the buildings that made up the trade center were destroyed, and that entry has a distinctly ghostly quality, particularly as it ends with a reference to the 1993 car bombing of the Twin Towers. But obvious anachronisms influence our reading here in two other major dimensions. First is the city itself, one of the most active and actively transforming in the world. Perhaps unlike any other place, the futility of settling on a uniform body of knowledge related to New York City seems as monumental as the city itself. The complexity of the information the book attempts to capture, and fails to capture, is exponentially exceeded by the complexity of the march of ongoing changes that take place in the city, even in a single day. Second, the gap between what is presented in the ENYC and what we know to be the case is an inherent limitation of the book format itself, the printed and bound book, seemingly static and immobile, fixed, almost forgotten in its inadequacy when it comes to the promise of the internet and portals like Wikipedia. Of course there is no reason at all to purchase the ENYC, at any cost, when accessing Wikipedia is an option, as it is for anyone using the internet, which presumably includes anyone who might purchase the encyclopedia. For instance, rather than a single, archival paragraph on the World Trade Center, Wikipedia carries an extensive, nearly book-length article, with updates as recent as March 20, 2017.[3]

Nothing so very surprising to any of this. But by considering the material artifact of the ENYC we are able to trace this gap. The clearly situated series of decisions that were settled on as motivation for the material object now have a particular obsolescence, one that defines a kind of pre-history of how information was understood and operationalized before what we are living through as, for example, the "digital age," in which the global North defines itself, in many ways, by access to websites like Wikipedia. And we can explore these categories just defined as ways to investigate the history or evolution of information. For instance, how should we read the ENYC, knowing what we know now about entries like "World Trade Center"? How much of how we read the present is invariably characterized by the historical capture of more or less static media? Second, what kind of references are we saying are informational if their object is as amorphous as the city itself? That is, even now, how stable does what is designated as information need to be before it can be used "as information"? And finally, to treat the last aspect of this gap, this enabling failure, how do we characterize informational form, or how do we see ourselves vis a vis the affordances of how we compile the "basic facts"?

Once these areas are treated, and they would be the bare minimum of examples, we seem to move closer to an aspect of information that assumes greater and greater relevance: how much of anything we deem as information resides in this category of uselessness, how much of it that we see now as "dead" is in fact forming not only the historical basis for our perceptions and experience of the contemporary but also puts the contemporary in play as itself?


A Posthumanist Methodology

Here I'd like to pick up the guidelines Rosi Braidotti outlines in The Posthuman (specifically, pg. 163 ff.), so that the research project operates according to following parameters.

We will first build an accurate map of the "power locations" involved in print and digital encyclopedias. These structure our subject position and "account for one's locations in terms of both space (geo-political or ecological dimension) and time (historical and geneaological dimension)." The work stresses the situated structure of all knowledge as it arises out of either format. Our reading of the ENYC would then investigate, including both human and nonhuman actors in a trans-disciplinary mode, the importance of New York City itself and how it came to be the subject of an encyclopedia, the material specifications of the book, who purchased the book when it was published, reviews in the academic and popular press, assessments of its contributors, the role of the publishing company, the resources brought to bear by printers, advertisers, and distributors, sales figures, granting agencies that funded the project, and so on. We would also look at how New York City fits into the history of cities overall, the American city, the global city, and then how and why the ENYC fits into the larger encyclopedic tradition, what a stand-alone encyclopedia brings to a topic that a more general encyclopedia does not, and so on. We would bring as many aspects of the encyclopedia into play as we could, with where possible a parallel process being conducted for Wikipedia, capturing different elements but also building comparisons between things like numbers and types of contributors, digtial crowdsourcing tactics as they related to finding contributors for the print volume, readership for Wikipedia overall and specifically for articles that are also found in the ENYC, with to some degree a geneaology of the internet itself becoming relevant as well.

These comparisons would begin to build a picture of the gap or move between the different incarnations of information managment represented by print and digital encyclopedias. As these power locations were mapped and situated we would then look for "alternative figurations" or "conceptual personae" that emerge for the uses and character of information as it mobilizes itself from one era to the next. Here we would build this personae with an awareness of both the restrictive qualities of power locations and of their affirmative qualities. This discussion would center on, for example, the three areas already mentioned, the anachronistic quality of old information, the amorphousness of the city as subject, and the outmoded affordances of the book form. What we would do here is progressively build a conceptual personae by designating what characteristics actually survived the transition from the earlier format to the latter. As Braidotti writes,

A figuration is the expression of alternative representations of the subject as a dynamic, non-unitary entity; it is the dramatization of processes of becoming. These processes assume that subject formation takes place in between nature/technology; male/female; black/white; local/global; present/past—in the spaces that flow and connect the binaries. These in-between states defy the established modes of theoretical representation because they are zigzagging, not linear and process-oriented, not concept-driven. Critique and creation strike a new deal in actualizing the practice of conceptual personae or figuration as the active pursuit of affirmative alternatives to the dominant vision of the subject.

Thus our method will treat as a binary the two poles of a "dominant vision" of the encyclopedia, ENYC/Wikipedia, and map what emerges in the "process of becoming" from one to the other, exploring the "spaces that flow and connect the binaries."


Literature Review

There is a panoply of previous research that directly influences this project, from a number of perspective. The project draws on major theoretical categories in information theory, in many cases reinterpreting them in light of the premises and methods raised in this project. While each area has deeply informed the project from its inception, I will reposition some basic tenets of each pre-cursor—primarily the work of Bowker and Star (2000; 2016) and Warner (2005)—to investigage how they undergird the project's conclusions and primary methodology, which relies on the work of Rosi Braidotti.

Infrastructure

Much of this project is related to infrastructures, as defined by Geoffrey Bowker and Susan Leigh Star (Bowker 2000; Bowker 2016). When we look at the ENYC versus Wikipedia we have two infrastructural systems. As Star writes, we don't ask what an infrastructure is, but when it is, since it is constituted by a "web of usability and action" (Bowker 2016, pg. 379). What this paper does is transpose this web onto Braidotti's "power structures," again looking at the movement between the ENYC and Wikipedia. To use Star's categories (Bowker 2016, pg. 380), basic qualities of infrastructure are as follows, and each of these keeps its relevance within this analysis, as well as links to other areas of pertinent research as listed herein.

·      Embeddedness: we look at the "other structures, social arrangements, and technologies" within which both the ENYC and Wikipedia are "sunken," or out of which they necessarily emerge.
·      Transparency: we look at the way both encyclopedias rely on pre-existing technologies, the way they do not need to be "reinvented."
·      Reach and scope: the way each format has spatiotemporal implication beyond its immediate purpose.
·      Learned as part of membership: here we can map infrastructural and power structure implications by looking at the construction of each encyclopedia by experts (ENCY) and mostly nonexperts (Wikipedia), with rubrics such as learned peripheral partcipation becoming significant. The work of Bryan (2005), Panciera (2009), and Lave (1991) are foundational for this part of the project, which also draws on Vygotsky (Wertsh 1988).
·      Links with conventions of practice: we look at the different communities that surround each encyclopedia, communities that include large numbers of scholars and professional publishers for the ENYC and an evolving community of writers for Wikipedia. Here we can assess how expectations about information built up during the long traditions behind the print version are part of the construction of the web-based encyclopedia.
·      Embodiement of standards: particularly important for Wikipedia, this aspect of infrastructure shows how it "plugs into other infrastructures and tools in a standardized fashion" (Bowker 2016, pg. 380). Here we look at what aspect of Wikipedia "plug into" the already established infrastructure of print encyclopedias, with the work of Lawrence Lessig on regulatory systems becoming relevant (Lessig 2005).
·      Built on an installed base: again we can focus on this key element of infrastrucutre by showing the "installed base" provided for Wikipedia by the print encyclopedia tradition. Relevant to this discussion as well is the "technological unconscious" as discussed by Nigel Thrift. Thrift designates "spaces of anticiaption" with a "powerful infrastructural logic" (Thrift 2005, pg. 212).

What is derived from the infrastructural analysis is the way each encyclopedia functions as a culturally emebedded power structure, both shared, one leading to the other, and distinctive, each having a nominally separate character. This analysis is rooted in theories of how categorization operates, and must necessarily take linguistic aspects into account (Lakoff 2008; Suchman 1993), particularly in light of the text-based nature of both encyclopedias.

The Poetic Counterpublic

A second major aspect of the project is its ability to measure the containment of an anti-informational force within the overarching informational mandate of either encyclopedia format, ENYC or Wikipedia. For a model of this dialectical form I turn to Michael Warner's concept of the counterpublic and its associated dynamic both within public discourse and as containing an additional poetic force (Warner 2005). The idea here is that any given informational discourse starts off as a "public" discourse as Warner defines it: "In a public, indefinite address and self-organized discourse disclose a lived world whose arbitrary closure both enables that discourse and is contradicted by it." (Warner 2002, pg. 81) He describes the tendencies of public discourse further by stating:

There is no speech or performance addressed to a public that does not try to specify in advance, in countless highly condensed ways, the lifeworld of its circulation. This is accomplished not only through discursive claims, of the kind that can be said to be oriented to understanding, but also at the level of pragmatics, through the effects of speech generes, idioms, stylistic markers, address, temporalitiy, mise-en-scène, citational field, interlocutory protocols, lexicon, and so on. Its circulatory fate is the realization of that world. (Warner 2002, pg. 82)

Here we find a number of echoes of Bowker and Star's infrastructure—in terms of advanced "lifeworlds"—and Thrift's technological unconscious, as well as the linguistic roots of categorization found in Lakoff, along with Suchman. These attributes, we can note, apply to both ENYC and Wikipedia. But Warner goes further and outlines another characteristic of publics (which again we are reading here as informational discourse itself). He invokes a force that echoes Braidotti's figuration, or the roots of her "conceptual personae," by hypothesizng a "consitutively misrecognized" world-making quality contrary to yet hidden within public discourse as generally accepted. He writes:

This constitutive misrecognition of publics relies on a particular ideology of language. Discourse is understood to be propositionally summarizable; the poetic or textual qualities of any utterance are disregarded in favor of sense. (Warner 2002, pg. 82, italic in original)

Again, what we have here is a typically informational (reliance on sense) understanding of the public and public discourse, within which is a type of counterforce that is understood as both being misrecognized and poetic. I'll quote Warner directly one last time as we try to understand what he means by "poetic":

Public discourse, in other words, is poetic. By this I mean not just that a public is self-organizing, a kind of entity created by its own discourse, or even that this space of circulation is taken to be a social entity. Rather, I mean that all discourse or performance addressed to a public must characterize the world in which it attempts to circulate, projecting for that world a concrete and livable shape, and attempting to realize that world through address.

What Warner wants to posit is that any discursive or informational system does two things. First, it relies on the sense and practices of the world as it is. Second, it poetically projects another world, one that must be "made," that is yet to come, and that is "oriented to the poetic-expressive dimensions of language" (Warner 2002, pg. 83). One of the conclusions of this paper is that any version of an encyclopedia, old or new, ENYC or Wikipedia, is structurally defined by its reliance on the first of these worlds, on making "sense," indeed on "sensemaking" as discussed by Weick (Weick 2005). However, this world is also constituted by its own counternarrative or counterpublic, its dialectical opposite or what we could therefore call the non-informational. It is the break, interval or transfer between the worlds that makes perception of the poetic world, the conceptual personae, possible.


Conclusion

We've taken a complex turn through an attempt to construct a type of identity for information as a general category active in contemporary culture, yet active by virtue of "earlier" or opposed versions of itself. Our primary way of understanding this quality of information is as a "conceptual personae" as defined by Rosi Braidotti, a process of the dramatization of becoming, an intersical actuality that reflects "both sides" of its binarial provenance while at the same time producing a third entity that moves among them. What sits behind this process are a collection of elements and ways of understanding how information comes to us, how we decide what information is and how to use it. These elements include infrastructure and counterpublics, concepts that reach through major moments in information theory and constitute the makup of the conceptual personae in important ways. Primarily we can see components of the conceptual personae through infrastructural dynamics like embeddedness, transparency, scope, and standards operating through language. Information also carries an implied poetic emergence in the sense in which it functions as a type of public discourse. In many ways Wikipedia, and perhaps information and web culture itself, might be seen as emergent from book-based informational cultures, leaving us to look for patterns of emergence for future outputs or modalities of informational discourse.

Finally, once we locate and demarcate what a conceptual personae is and how it operates in the institution of informational discourse, we need to ask how that discourse sees itself historically, since if archival or dead media reappears as a kind of genetic, immediately active presence even (and especially) in what we see as our most advanced notions of computer aided or produced communication, then what is it to assign use value to one form of discourse over another? In the pursuit of an accurate description of how information actually functions and flows through society, it may be that "personae" is quite fitting since it brings implications of a type of biological ecology, a living and dying, an appearance and disappearance contained within each other, to the overall portrait of the contemporary moment. But one of the most compelling aspects of the conceptual personae as well is that it demands an in-between status, a refusal to be compromised by an absolute assocation with one side or the other in what we've outlined here as an informational dialectic, but stays constantly in suspension and active negotiation between elements.


Works Cited

Bowker, Goeffrey C., et al. 2016. Boundary Objects and Beyond: Working with Leigh Star. MIT Press.
Bowker, Geoffrey C., and Susan Leigh Star. 2000. Sorting Things Out: Classification and Its Consequences. MIT Press.
Braidotti, Rosi. 2013. The Posthuman. Polity.
Bryant, Susan L., Andrea Forte, and Amy Bruckman. 2005. "Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia." Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work. ACM.
Jackson, Kenneth T., ed. 1999. The Encyclopedia of New York City. Yale University Press.
Lakoff, George. Women, Fire, and Dangerous Things. University of Chicago press, 2008.
Lave, Jean, and Etienne Wenger. 1991. Situated Learning: Legitimate Peripheral Participation. Cambridge University Press.
Lessig, Lawrence. 2006. Code 2.0: And Other Laws of Cyberspace. Basic Books.
Panciera, Katherine, Aaron Halfaker, and Loren Terveen. 2009. "Wikipedians are born, not made: a study of power editors on Wikipedia." Proceedings of the ACM 2009 international conference on Supporting group work. ACM.
Thrift, Nigel. 2005. Knowing Capitalism. Sage.
Warner, Michael. 2002. "Publics and Counterpublics." Public Culture 14.1 (2002): 49-90.
———. 2005. Publics and Counterpublics. Zone.
Weick, Karl E., Kathleen M. Sutcliffe, and David Obstfeld. 2005. "Organizing and the Process of Sensemaking." Organization Science 16.4: 409-421.
Wertsch, James V. 1988. Vygotsky and the Social Formation of Mind. Harvard University Press.









[1] https://en.wikipedia.org/wiki/History_of_Wikipedia
[2] We leave aside here the actual barriers to participation that function as part of Wikipedia.
[3] Another issue we are setting aside here is the comparative quality of the information of the two encyclopedias.

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